Customer Service

Need help with an order, freight shipment, or product question? Our team is here to help. Ship HVAC provides dedicated support for contractors, facility managers, and HVAC professionals.

How to Reach Us

For questions related to orders, shipping, freight coordination, purchase orders, or product compatibility, please contact us using the form below or reach us directly:

Email: info@ship-hvac.com
Phone: (301) 362-5725
Hours: Monday – Friday, 8:00 AM – 4:00 PM (EST)

Freight & Purchase Orders

If you are placing a freight order, coordinating a bulk or project purchase, or submitting a purchase order (PO), please include as much detail as possible in your message. Our team will assist with shipping options, pricing, and next steps.

Looking for quick answers? Visit our Frequently Asked Questions page for information on shipping, payments, and ordering.